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Quit the App Store before restarting your Mac. Quit your active app by press Cmd + Q or select the app name, then Quit from the menu bar. This is a basic-but effective-troubleshooting step you should use whenever you experience problems with your Mac. A green circle means that service is operating normally.Īpple adds notices or changes the color and shape of different lights to let you know when particular services aren’t working. Check the Mac App Store item specifically it should have a circular green light next to it if the App Store is online. Visit Apple’s System Status website for the latest information directly from Apple.

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Other times, Apple temporarily takes them offline for maintenance. Sometimes, Apple’s systems go down unexpectedly. It’s possible no-one can connect to the Mac App Store right now.

Contact your internet service provider for more assistance.

Open the Network System Preferences and change your DNS.

Safari can’t load pages at all if you aren’t connected to the internet. If it doesn’t work, or if the browser is unusually slow, there might be a problem with your Mac’s internet connection. Open your browser of choice and load a new webpage. Check the Internet Connection on Your Mac That way your data is safe if anything goes wrong. Work through the steps below to fix your Mac when a blank screen says “Cannot Connect to App Store.” Be sure to test the App Store again after each step we’ve listed them in order of most to least likely to help.Īnd of course, before you get started with any troubleshooting, make a new backup of your Mac. What to Do If Your Mac Cannot Connect to the App Store

Your Mac might not connect to the App Store for a number of reasons. Other times, it might stop working for no apparent reason. It’s very common to experience problems with the App Store after updating macOS. Perhaps there’s a problem with your internet connection, Apple’s servers, or the operating system on your Mac. There are lots of reasons your Mac might not connect to the App Store. Why Does My Mac Say “Cannot Connect to App Store”?

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We’ve explained these tips (and more) in full detail below.

In System Preferences, set your Date & Time automatically.

Open the App Store and go to Store > Sign Out.

Quit the App Store and restart your Mac.Visit Apple’s System Status site to check the Mac App Store.What If Your Mac Still Can’t Connect to the App Storeįollow these tips if your Mac cannot connect to the App Store.Remove VeriSign Certificates From the Keychain Allow Incoming Connections From Your Firewall Clear Your App Store Preferences From the Library

Change the Date & Time Setting on Your Mac

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Update Your Mac to the Latest macOS Release

What to Do If Your Mac Cannot Connect to the App Store.

Why Does My Mac Say “Cannot Connect to App Store”?.

Follow these tips if your Mac cannot connect to the App Store.

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